Marketing talent that
moves the number,
backed by service
that keeps them.
Brand, growth, content and creative specialists who ship campaigns, and customer experience teams who protect the relationship long after the click. Hire them onto your team, or hand us the support desk and buy the service level instead.
Across the full marketing and service funnel
Three connected desks. Hire from one, or build an integrated team that owns demand and the customer relationship end to end.
Brand, product and growth marketers, plus the creative bench that produces the work. From a single contractor covering a maternity gap to a full launch team across paid, lifecycle and content.
Performance, lifecycle and SEO talent who own the number, alongside content and marketing operations people who keep the engine running. Built for teams who report on revenue, not vanity metrics.
Contact center, customer success and support talent who carry the brand voice through every interaction. Scaled pools for seasonal peaks, and permanent leaders who build the function properly.
Or we run the desk ourselves.
Desk 03 staffs your contact center. This is the version where we operate it. Multilingual support and success delivered as a managed service, priced against service levels rather than hours, so the thing you are buying is a resolved contact and not a seat filled.
Managed support delivery
Your queue, our team, your service levels.
Tier one and tier two support run end to end: hiring, training, quality assurance, workforce management and reporting. You set the response, resolution and satisfaction targets. We staff against them, manage to them and report on them, and the shortfall is ours to fix rather than yours to chase.
Multilingual, and awake
Four languages across three time zones.
English, Spanish, Portuguese and French from Madrid, covering Iberia and the Latin American markets. The Americas from Raleigh. Overnight and weekend cover from Bengaluru. A queue that runs around the clock gets a native speaker on it rather than an auto-responder and an apology in the morning.
Peak without the permanent headcount
Ramp up, then stand down.
Retail peak, product launches and campaign spikes staffed, trained and managed on a temporary footprint, then wound down when the volume goes. The cost of the peak sits inside the contract instead of inside your headcount plan, and you are not carrying December’s team through February.
Where our marketing desks go deep
We place into teams whose growth depends on getting the message and the experience right.
A staffing partner that understands the work
Marketing and CX hiring fails when the recruiter cannot tell a strategist from a coordinator. Ours can.
Briefed by people who get it
Our marketing desk is run by specialists, not generalist recruiters. We translate a vague brief into the exact profile, and we screen on portfolio and outcomes before anyone reaches your inbox.
Brand-safe by default
Every customer-facing hire is checked for the things that matter when they speak for your brand. References, work samples and culture fit are confirmed up front, so you do not learn about a mismatch in production.
Built to flex
Launches and peak seasons do not run on permanent headcount. We stand up contract pods quickly and wind them down cleanly, then convert the people who fit onto your payroll when you are ready.
Funnel to front line
Because we staff demand generation and customer experience from the same house, the team that wins the customer and the team that keeps them speak the same language from day one.
Tell us what you are launching.
Share the brief and we will have relevant, screened marketing or CX profiles in front of you within 48 hours. The conversation starts with your goal, not our pitch.